Last Updated: 17/11/2025
1. Introduction
MK Auto Detailing ("we," "us," or "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains when and why we collect personal information about people who visit our website https://www.mkautodetailing.com (the "Website"), how we use it, the conditions under which we may disclose it to others, and how we keep it secure. It also outlines your rights in relation to your personal data.
By using our Website, you are agreeing to be bound by this Policy.
2. Who We Are
We are MK Auto Detailing, and for the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the Data Controller.
Our principal place of business is:
MK Auto Detailing
Unit 8 Holloways
Bessemer Close,
Ebblake Industrial Estate,
Verwood,
BH31 6AZ
United Kingdom
Data Protection Contact: [Your Name or "The Manager"]
Email: mike@mkautodetailing.com
3. What Personal Data Do We Collect?
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
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Identity Data: Includes your first name and last name.
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Contact Data: Includes your email address, telephone number(s), and home or business address (if you provide it for a booking).
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Inquiry Data: Includes information you provide in a contact form, email, or phone call about your vehicle and the services you are interested in.
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Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
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Usage Data: Includes information about how you use our Website.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
4. How Do We Collect Your Data?
We collect data from and about you in the following ways:
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Direct Interactions: You may give us your Identity, Contact, and Inquiry Data by filling in forms on our Website (e.g., our contact form) or by corresponding with us by post, phone, or email.
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Automated Technologies: As you interact with our Website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this data by using cookies and other similar technologies. Please see our Cookie Policy for further details (Note: You will need a separate Cookie Policy or a dedicated section).
5. How and Why We Use Your Personal Data (Lawful Basis)
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
| To respond to your inquiries, provide you with a quote, or book your vehicle in for a service. | Identity, Contact, Inquiry |
* Performance of a contract (or to take steps to enter into a contract) with you. * Legitimate Interest (to respond to your query). |
| To manage our Website (e.g., website administration, troubleshooting, security, and analytics). | Technical, Usage | * Legitimate Interest (to run our business, ensure network security, and improve our website). |
| To send you marketing communications (e.g., special offers, newsletters) if you have opted-in to receive them. | Identity, Contact | * Consent. You have the right to withdraw this consent at any time. |
We will never sell your personal data to third parties.
6. Data Sharing
We may have to share your personal data with the parties set out below for the purposes outlined in Section 5:
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Service Providers: IT and web administration services (e.g., our website host, email provider).
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Analytics Providers: Such as Google Analytics, to help us understand website usage.
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Professional Advisers: Including lawyers, accountants, or insurers who provide services to us.
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Regulators: HM Revenue & Customs (HMRC) or other authorities who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to employees and third parties who have a business "need to know."
8. Data Retention
We will only retain your personal data for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
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For example, inquiries that do not result in a booking may be deleted after [e.g., 12 months].
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Data relating to services provided will be kept for a minimum of [e.g., 6 years] to comply with HMRC and legal requirements.
9. Your Legal Rights
Under UK data protection law, you have rights relating to your personal data:
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Request access to your personal data.
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Request correction of the personal data that we hold about you.
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Request erasure of your personal data (the "right to be forgotten").
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Object to processing of your personal data.
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Request restriction of processing your personal data.
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Request the transfer of your personal data to you or to a third party.
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Right to withdraw consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us at https://www.mkautodetailing.com.
10. How to Complain
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
ICO Contact Details:
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Website:
https://ico.org.uk/make-a-complaint/ -
Helpline: 0303 123 1113
11. Changes to This Privacy Policy
We may update this policy from time to time. The "Last Updated" date at the top of this page will be amended. We recommend you check this page occasionally to ensure you are happy with any changes.
